CHAPTER We
BACKGROUND FROM THE STUDY AND IT IS SETTING
Introduction
In the fast changing environment of business, technology played a fantastic role in advancing organization transaction to attain optimum globalization. Various info systems are introducing companies in different level of managing and that ensures one of the most updated amount of business purchase today. The introduction of online providing becomes the talk of this town not only in information technology more so when it comes to how it affects the organization transaction just like on how to accelerate the process, getting accurate result of the process, becoming convenient on the part of the client and ensuring that the management is designed for volumes of transaction from the business. They are some of the essential processes the business market is facing nowadays. By making use of ordering management system, it allows the user to transfer data and also to manage the products that the customer wants just like, product information, buyer's information, costumer's prioritization and product costing. COMPUTER Troubleshooters runs its organization through a manual process in taking the orders of the costumers. Though you will discover more staff attending to the needs with the costumer, nevertheless the company was often confronted by greater amount of orders, this kind of in effect, create a problem that continue to persevere a
longer period of time. Because of that, it’s likely that the customer might give fake information about all their order. In rare cases like that, the employee will make mistakes too due to the provided information in the customer. Another problem is that when transactions are executed manually, the purchasers can change their mind and cancel their very own order. These kinds of conflict the actual customer take back its funds directly with no other process or updating the company from the cancelled deal. Indeed, managing the instructions through manual process turns into a big problem with the...
